• MON - MON 7.00 AM - 11.00 PM
  • 4041 NW 25TH ST, MIAMI, FLORIDA 33142, USA
  • 1-800-565-1963

Terms & Conditions

Arrival Details:

Miami International Airport:

Once you retrieve your luggage please call us at 1-800-565-1963; then proceed to the 4th floor of the Airport and take the MIA Mover to the Rental Car Center. Exit the building and proceed to space 1 or 2 for the Green Car Rental Shuttle.

Fort Lauderdale Internation Airport:

Once you have retrieved your luggage please call us at 1-800-259-2802. If you are arriving at Terminal 1 - follow the signs to Rental Car Center. Locate the sign for the 'Off Site Rental Cars and County Bus #7. Proceed to the right, go up the escalator and continue on to Bus Stop #7; board the NU/Green Rent-A-Car Shuttle. If you are arriving at Terminal 2, 3 or 4 - follow the signs for the Rental Car Center and board the Rental Car Shuttle located outside the Airport. The shuttle will take you to the Rental Car Centre. Once there locate Bus Stop #7 and board our shuttle. We are located a short 2 miles from the Airport.

Please note the following rules: Debit cards ARE NOT accepted and client must present a valid credit card in their own name. Cars are held for the earlier of our closing hour or 2 hours from the reserved arrival time. Vehicles are not allowed to leave the state of Florida. Written proof of 3rd Liability Insurance is required or Liability Insurance must be purchased except for Florida residents who may not purchase coverage and must provide their own Liability insurance with a minimum coverage of 1 Million USD. Florida residents with required liability coverage are provided 150 free miles per day.

Insurance Coverage:

We offer the following Collision Damage Waiver (CDW) options: Should you choose NOT to purchase our CDW you MUST show proof of valid insurance (Declarations page) as a condition of rental at the time of rental. The following options are available: CDW1..............Rate..........Liability/Responsibility....... All car sizes.....$14.99USD/DY.$2,000.00USD................... CDW2..............Rate..........Liability/Responsibility....... All car sizes.....$19.99/Day....Zero...........................

PDW (Property Damage Waiver)....Liability/Responsibility....... All car sizes.....$13.99USD/DY..$5,000.00USD................... We also offer Supplemental Liability (SLI) and Personal Accident Coverage. For details please inquire at the Rental Counter at time of rental.

Special Equipment:

We offer the following equipment for rental: Infant/Toddler seats at $9.99USD/day. Please specify size needed GPS is $9.99USD/day. Prepay Tolls are $11.99day. There is an admin fee of $16.99 per violation. Please request equipment at time of reservation as availability may be limited.

Fuel:

Fuel is not included in the rate. Your vehicle is provided with a full tank of gas and must be returned with a full tank or a refueling charge plus the cost of the missing fuel will apply.

One Way Drops:

One Way rentals are allowed only if requested at the time of reservation. A drop fee will apply.

Geographic Restrict:

Vehicles are NOT allowed to leave the state of Florida. Florida residents are allowed 150 free miles/day and a maximum of 1200 miles/rental. Each additional mile is $0.75 per mile. Green Car Rental offers two options for the use of toll service in the state of Florida: We highly recommend the first option, because 80% of the Tolls in Florida are electronic and do NOT accept cash. 1- Activate the unlimited prepaid service for $11.99/day. This option is worry free, includes every toll in the state of Florida and the express lane service. Should you decide not to activate the service with us, we highly recommend to avoid the use of toll roads at all times. If the vehicle is presented in a cash lane toll without having the Toll service, the gate will open and a violation will be submitted directly to the client. Toll violations are $14.99 per Toll, plus the cost of every toll at the rate of Toll by plate. Penalties can reach a maximum of $250. Sunpass WILL NOT ACTIVATE ANY PERSONAL DEVICE to the rented vehicle. Toll usage is directly linked to the license.

Vehicles are only allowed to be driven on paved roads and driving on beaches is not permitted. Violations will void any insurance coverage.

Driver Qualification:

All Drivers must present a valid Driver's License as well as a major credit card in their own name at time of rental. International renters must have a valid Driver's License from their country of residence. If their Driver's License is not in Roman Alphabet, they must have a valid International Driver's License and present their passport. For Driver's Licenses that are not part of the International Driver's License Treaty, an official translation of the license must be presented along with the original license. Additional Drivers must meet the same requirements as the renter Each additional driver will be charged an Additional Driver's Surcharge of $9.99USD/day. Drivers must be between the ages of 21 and 70. Drivers between the ages of 21 and 24 will be required to pay an 'Underage Surcharge' of $20.00. ALL drivers must have their name on the rental agreement at the time of rental. FLORIDA RESIDENTS MUST USE THEIR OWN PERSONAL FULL COVERAGE INSURANCE WITH A MINIMUM COVERAGE OF 1 MILLION USD. RENTER MUST SHOW THE INSURANCE DECLARATION PAGE AT THE COUNTER TO COVER THE VEHICLE WITH THE CUSTOMER'S PERSONAL INSURANCE. CLIENT MUST PRESENT A VALID CREDIT CARD.

Credit Card Guarantees:

If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of $35.00 will be charged to the credit card provided as a guarantee. If your plans change, you can avoid this fee by cancelling your reservation through the same you made your reservation on at least 48 hours in advance of your scheduled rental time.

If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pickup. This is a non-refundable reservation and may not be modified. If you do not pickup your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.

Inclusive Rate Pckg.:

Should you purchase our Inclusive Rate Package, please note that our rate includes the Collision Damage Waiver, Taxes and Fees. NOT included in your rate is the Fuel, Underage Driver's Fee, Additional Driver's Fee and Special Equipment such as baby seats and GPS; as well as the Supplemental Liability Insurance or any other available option.

Credit/Debit Card:

We accept American Express, Visa, Master Card and Discover. A security deposit OF $400.00 USD plus the estimated amount of rental will be held at the start of the rental. These funds will no longer be available for immediate use and may take up to 30 days-depending on your bank to become available. We will not be responsible for any returned checks, insufficient funds charges or bank fees related to this process. Debit Cards, Cash, Vouchers and prepaid cards are NOT accepted.

Additional Information:

If you booked a prepaid (Pay Now) rate you will be charged in US Dollars for the total quoted. Pay on arrival rates or any add on purchases that are payable at pickup will be in local currency at the exchange rate at the time of payment. A rental day consists of a 24 hour period commencing with the date and time indicated on the rental contract. Any changes to the reservation or rental may result in a change of rate or an additional fee. There are no refunds for early returns. Multiple Duplicates/multiple reservations must be made in different names or may not be honored. If they are not picked up or cancelled they will be subject to a No Show Charge. Many locations DO NOT allow smoking in their cars and to do so will incur a clean-up charge. Should the vehicle be returned and extra cleaning is required, an additional fee may be charged per local policy. Makes and models are examples only and are not guaranteed.

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